This Privacy Policy explains how Death Manifestations collects, uses, stores, and protects your personal data when you visit this website, create an account, place an order, or contact us. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.
1. Controller
The controller responsible for processing personal data on this website is:
Death Manifestations
Pedro Magalhaes
Loja CTT
4835-302 São Jorge de Selho
Portugal
Email: [email protected]
2. Personal data we collect
We may collect and process the following categories of personal data:
- identification and contact data, such as name, billing address, shipping address, email address, and phone number
- account data, if you create an account on the website
- order and transaction data, such as products ordered, order value, payment status, and delivery details
- communications you send to us by email or through any contact method available on the website
- technical and usage data, such as IP address, browser type, device information, pages visited, date and time of access, and server log data
- cookie and similar technology data, where applicable
3. Why we use your data and legal bases
We use your personal data for the following purposes:
- to operate the website and provide its core functions
- to process and deliver orders
- to manage customer accounts
- to respond to customer enquiries
- to process payments
- to prevent fraud, abuse, and security incidents
- to comply with legal, tax, and accounting obligations
- where applicable, to manage cookie preferences and any consent-based features
Our legal bases for processing may include:
- performance of a contract or steps requested before entering into a contract
- compliance with legal obligations
- legitimate interests, such as website security, fraud prevention, and technical administration, where those interests are not overridden by your rights
- your consent, where consent is legally required, especially for non-essential cookies or other optional features based on consent
4. How we collect your data
We collect personal data:
- directly from you, when you place an order, create an account, or contact us
- automatically, through server logs, cookies, and similar technologies when you use the website
- from payment and delivery service providers, where necessary to confirm payment or shipment status
5. Sharing of data
We may share personal data only where necessary with:
- payment providers, such as PayPal
- postal, courier, and delivery service providers
- hosting, technical, security, and website service providers
- accounting, legal, or regulatory authorities where required by law
We do not sell your personal data to third parties. Personal data is shared only to the extent necessary to operate the website, fulfil orders, comply with legal obligations, or protect our legitimate interests.
6. Cookies
This website may use cookies and similar technologies. Some cookies are strictly necessary for the operation of the website, including functions such as the shopping cart, checkout, login, and security. Other cookies, including analytics or marketing cookies, should only be used where the required consent has been obtained.
You can manage cookies through your browser settings. However, disabling strictly necessary cookies may affect the functionality of the website. Under Portuguese ePrivacy rules, storage of and access to cookies that are not strictly necessary generally requires consent, except in the limited cases provided by law.
7. Embedded content and third-party services
This website may contain or use third-party content or services, such as payment providers, embedded media, external fonts, spam protection, or social/audio/video platforms. If such services are active on the website, those providers may receive technical data such as your IP address, browser information, and interaction data, in accordance with their own privacy policies.
Only the third-party services actually used on the website should be considered part of this Privacy Policy.
8. How long we keep your data
We keep personal data only for as long as necessary for the purposes for which it was collected, and for any longer period required by applicable legal, tax, accounting, fraud-prevention, or dispute-resolution obligations. Account data may be kept while your account remains active. Order and transaction data may be retained for the period required by law. Once retention is no longer necessary, the data will be deleted or anonymised where appropriate. GDPR requires personal data to be kept no longer than necessary, and controllers should set time limits for erasure or review.
9. Your rights
Under the GDPR, you may have the right to:
- be informed about how your data is processed
- access your personal data
- request correction of inaccurate or incomplete data
- request erasure of your data in certain circumstances
- request restriction of processing in certain circumstances
- object to certain processing
- receive your data in a portable format where applicable
- withdraw consent at any time where processing is based on consent
If you wish to exercise any of these rights, please contact us at [email protected]. In general, requests should be answered within one month, although this can be extended in some cases permitted by law.
10. Complaints
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the Portuguese supervisory authority:
Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134, 1º
1200-651 Lisboa
Portugal
Email: [email protected]
11. Security
We take appropriate technical and organisational measures to protect personal data. Where the website uses HTTPS, data transmitted through the website is encrypted in transit. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed. GDPR requires appropriate safeguards to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version published on this website will apply.